Let's be honest - getting a 5-star review for selling a car is difficult, but Joel Rodriguez earned it. I hadn’t been in the car market for over 14 years, and honestly, I hadn’t planned on making a decision to buy a car that day; I intended to shop around and do some comparisons first. But Joel made the car-buying experience easy and enjoyable. He showed me the cars on the lot, listened to my preferences, and went back and forth to get the keys for a test drive. He took the time to demonstrate the new features of modern technology, explained all the options available to me, and even offered a discount where possible. His attention to detail and patience were impressive.
Joel went above and beyond, working extra time after his shift ended to help me finalize the paperwork. He even helped me download the app, connect my phone to the car, and walked me through the features of the app. He installed the temporary plate on the car, made sure I had a full tank of gas, and personally saw me off the lot. There’s no reason Joel shouldn’t get a 5-star review.